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Authentic reviews

Discover what our customers think of us and discuss with them.

Information on ESF I Publication rules
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The ESF is alaways seeking customer reviews for wich purpose they record details of "Email" and "Lesson dates". All other customers can submit an unsollicited review on this website.

    Rule n°1 : The reviews given are true review published exclusively by real pupils having followed courses at ESF.
    Rule n°2 : All customer reviews are published, including the negative ones.
    Rule n°3 : The only reviews deleted are those wich are illegal or injurious or wich infringue our guidelines.
    Rule n°4 : The reviews are published within a maximum 2 weekd delay.
    Rule n°5 : The reviews are published in chronological order, according to the date of submission, from the most recent to the oldest.
    Rule n°6 : ESF promises to provide any authority who should request them with client invoice details associated to each review.

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Average evaluation

Overall rating
4.3 /5
4385 reviews
Recommendation rate

Review of the moment

By Rebecca S.
Stay on 04/2019
By Rebecca S.
Stay on 04/2019
  • Tignes Val Claret_1 Tignes Val Claret
  • Alpine ski_0 Alpine ski
  • Children 3 to 6 years_1 Children 3 to 6 years

Once again Darcey has had an ...

Overall rating

Once again Darcey has had an amazing time at Club Piou Piou! She was so happy to see a familiar face in Stephane on arrival and as always he was all smiles and helpful! Darcey’s instructor this time around was David and she said he was amazing and so fun! He was super smiley too and Mr Sunshine to her! Thanks to him she learnt a few new tricks and is planning her next trip on the slopes (keeping in mind she is only 5- mummy best get saving). Finally thank you to Kevin for stopping on the slopes to give her a big hug and high fives she was very pleased you remembered her from her last trip!
I think you’ll be seeing her again very soon and we all look forward to returning and spending the time with you all! Thanks for giving Darcey some great memories on the slopes! x

Recommend Tignes Val Claret
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Authentic review posted on 17/04/2019
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By Bhishma P.
Stay on 04/2019
By Bhishma P.
Stay on 04/2019
  • Tignes Le Lac_2 Tignes Le Lac
  • Alpine ski_0 Alpine ski
  • Adults_1 Adults
  • Group courses_2 Group courses

My girlfriend booked on ESF after ...

Overall rating

My girlfriend booked on ESF after my great experience learning with them from the year before. In terms of the actual lessons, price and ability of instructors things are great. However, they severely disappoint in their customer care and organisation.

We booked Spanish lessons as she is a native Spanish speaker but her instructor didn’t speak a single word of Spanish. She had to try and pick up a new, technical skill through the instructor's limited English which was both her's and his second language.

ESF didn't provide any resolution or help when she raised this with them and they haven't even acknowledged it in email communication since. It's such a disappointing experience from a school I used to regard as good but they should get this sort of thing right.

Recommend Tignes Le Lac
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Authentic review posted on 25/05/2019
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By Harry B.
Stay on 04/2019
By Harry B.
Stay on 04/2019
  • Alpe d'Huez_3 Alpe d'Huez
  • Snowboard_0 Snowboard
  • Adults_1 Adults
  • Group courses_2 Group courses

Great instructor who gave good ...

Overall rating

Great instructor who gave good advice & gave extra time for lessons every day.
Unfortunately.......... I paid for the Adult Snowboard Level 2 but this was not what the instructor was told by the school to deliver to me. There was no discussion or communication from the school & I was placed into a group with one other adult and two children on the Level 1 snowboard course. BUT I WAS NOT TOLD AT ANY POINT THAT I WAS ON THE LEVEL 1 COURSE. I DID NOT FIND OUT UNTIL THE END OF THE LAST LESSON ON THE LAST DAY.
I have contacted ESF several times to try to discuss this problem but they have not come back to me.

Overall I would say the instructor was great but the admin and communication from the school to me and the instructor was awful and has resulted in a very unsatisfied client.

Not recommend Alpe d'Huez
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Authentic review posted on 17/05/2019
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By Andrew C.
Stay on 04/2019
By Andrew C.
Stay on 04/2019
  • Val Thorens_4 Val Thorens
  • Alpine ski_0 Alpine ski
  • Children 3 to 6 years , Children 7 to 12 years et Teens_1 Children 3 to 6 years , Children 7 to 12 years et Teens

My 3 children enjoyed their ...

Overall rating

My 3 children enjoyed their lessons. Each child progressed with the eldest progressing 2 levels. Each child's confidence increased after the lessons, thank you ESF

Recommend Val Thorens
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Authentic review posted on 10/05/2019
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By Omar A.
Stay on 05/2019
By Omar A.
Stay on 05/2019
  • Val Thorens_5 Val Thorens
  • Alpine ski_0 Alpine ski
  • Children 7 to 12 years et Adults_1 Children 7 to 12 years et Adults
  • Group courses_2 Group courses

good organisation, ESF listen ...

Overall rating

good organisation, ESF listen always to the remaks and take them in account, they offered to my kid a personal course as she fears following the group course.
For group courses it's not easy to progress with 10 other trainees. When you're one of the last ones you don't see/follow anything, just try to ski as you know.

Recommend Val Thorens
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Authentic review posted on 08/05/2019
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By Philippe C.
Stay on 04/2019
By Philippe C.
Stay on 04/2019
  • Plagne Centre_6 Plagne Centre
  • Alpine ski_0 Alpine ski
  • Children 7 to 12 years_1 Children 7 to 12 years
  • Group courses_2 Group courses
Overall rating

This customer gave a mark of 4/5 at ESF Plagne Centre in 08/05/2019, but did not wish to leave a comment.

Recommend Plagne Centre
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Authentic review posted on 08/05/2019
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By Pierre A.
Stay on 04/2019
By Pierre A.
Stay on 04/2019
  • Tignes Val Claret_7 Tignes Val Claret
  • Alpine ski_0 Alpine ski
  • Children 7 to 12 years_1 Children 7 to 12 years
  • Group courses_2 Group courses
Overall rating

This customer gave a mark of 5/5 at ESF Tignes Val Claret in 08/05/2019, but did not wish to leave a comment.

Recommend Tignes Val Claret
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Authentic review posted on 08/05/2019
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By Bérangère B.
Stay on 05/2019
By Bérangère B.
Stay on 05/2019
  • Tignes Val Claret_8 Tignes Val Claret
  • Alpine ski_0 Alpine ski
  • Children 7 to 12 years_1 Children 7 to 12 years
  • Group courses_2 Group courses

3 enfants, 3 moniteurs géniaux ...

Overall rating

3 enfants, 3 moniteurs géniaux merci encore pour cette magnifique semaine

Recommend Tignes Val Claret
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Authentic review posted on 07/05/2019
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By Linda T.
Stay on 04/2019
By Linda T.
Stay on 04/2019
  • Montgenèvre_9 Montgenèvre
  • Alpine ski_0 Alpine ski
  • Adults_1 Adults
  • Group courses_2 Group courses
Overall rating

This customer gave a mark of 4/5 at ESF Montgenèvre in 04/05/2019, but did not wish to leave a comment.

Recommend Montgenèvre
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Authentic review posted on 04/05/2019
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By Lisa L.
Stay on 04/2019
By Lisa L.
Stay on 04/2019
  • Tignes Le Lac_10 Tignes Le Lac
  • Alpine ski_0 Alpine ski
  • Children 7 to 12 years_1 Children 7 to 12 years
  • Group courses_2 Group courses

Both of our daughters were in ...

Overall rating

Both of our daughters were in Pierre's class they progressed well during the week and skied large areas of Espace Kelly during their lessons. Pierre made the lessons fun and the girls confidence increased. I would have no hesitation in using ESF again

Recommend Tignes Le Lac
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Authentic review posted on 04/05/2019
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By Jeanette B.
Stay on 04/2019
By Jeanette B.
Stay on 04/2019
  • Montchavin Les Coches_11 Montchavin Les Coches
  • Alpine ski_0 Alpine ski